This privacy notice for Level Up Sportslytics Pvt. Ltd describes how and why we might collect, store, use, and/or share your information when you use our services.
v1.1 | Last updated on 02-09-2024
This privacy notice for Level Up Sportslytics Pvt. Ltd ("LUS", "we", "us", or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@levelupsportslytics.com.
"Personal data" generally refers to any data, whether accurate or not, about an individual who is identifiable from the provided data or information to which we have or are likely to have access to. This will include data from our records which may be updated from time to time.
The personal data that LUS may collect and/or hold of individuals include the following, amongst others:
LUS collects personal data for purposes such as those indicated below:
All personal data will be used for the purpose for which it was collected. Where we collect personal data for purposes other than those listed above, we would disclose the purpose of such collection to the individual prior to or when collecting such personal data from that individual.
LUS may from time to time and in compliance with all applicable laws on data privacy, disclose individual personal data to third party partners whether located in Singapore or elsewhere, in order to carry out the purposes set out above.
LUS will not disclose any personal data for direct marketing purposes without the individual's prior consent.
By providing personal data to LUS, the individual consents to our collection, use and disclosure of his/her personal data in accordance with this policy statement.
Any individual who wishes to withdraw his or her consent to any collection, use or disclosure of his or her personal data may do so in person and in writing to us. If any individual withholds his/her consent to the collection, use and disclosure of his/her personal data, LUS may not be able to provide any feedback as to the individual's performance or sporting technique needs using the data collected on the same.
LUS will take reasonable security measures to safeguard the personal data collected. LUS will only retain the personal data collected for as long as it is required, for the fulfilment of the purposes of LUS, and as allowed by any applicable law to be retained. LUS may transfer, store, process and/or deal with the individual's personal data outside of Singapore. When LUS does so, it will comply with the Singapore Personal Data Protection Act (2012) and other applicable data protection and privacy laws.
LUS may from time to time review and amend this policy statement. The latest version of this policy statement may be found at our website at https://levelupsportslytics.com/privacy-policy. All communications, transactions and dealings with us shall be subject to the latest version of this policy in force at the time.
If there are any queries about this policy or feedback regarding the handling of personal data by LUS, please contact us at support@levelupsportslytics.com. We value your feedback.
Follow the FAQs below to know about how we handle your information.
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You: The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
Sensitive Information: We do not process sensitive information.
Application Data: If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:
This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice. Our website and application may use analytics tools to help us understand user engagement and improve our services.
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible.
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk.
In Short: You may review, change, or terminate your account at any time.
In accordance with applicable data protection laws, you may have the following rights:
Online account deletion: If you created an account through our Services, you may permanently delete your account and associated personal data by signing in at https://levelupsportslytics.com/deleteaccount.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, and/or comply with applicable legal requirements.
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
If you have questions or comments about this notice, you may email us at support@levelupsportslytics.com or contact us by post at:
Level Up Sportslytics Pvt. LtdWe value your feedback and are happy to help with any privacy-related concerns.
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